Workshop: Artificial Intelligence and the New Era of HR | Mercer Learning, Malaysia

As organizations face increasing pressure to attract and retain top talent amid evolving workforce expectations, leveraging AI in HR has become a strategic imperative rather than an option.

By attending this workshop, HR professionals will acquire the essential skills needed to adapt and respond effectively to these workforce shifts.

What you will learn

The big picture: AI and the changing world of work

• Macro trends: automation, personalization, real-time decisioning
• Implications for companies and HR in an AI-driven world

Deep dive: Generative AI fundamentals, risks & data privacy

• Evolution of AI and its application in HR
• Addressing common concerns: bias, data security, hallucinations

The AI-volution of HR: Trends and data

• Current transformations in HR through AI adoption
• Real-world examples in rewards and near-term innovations

GenAI workflows for HR

• Introducing GenAI personas: Strategist, Creator, Assistant
• Prompting frameworks and templates
• Interactive live demonstration of GenAI use cases

Hands-on experimentation: Identify and prioritize use cases

• Identifying and prioritizing AI use cases in small groups
• Crafting and refining prompts with facilitator support

Great news! Mercer Malaysia’s Learning Workshops are now officially registered with HRDC. Malaysian participants can now claim up to MYR 1,750 per person when registering for the above workshop. Invest in your growth—empower your future with Mercer today!