Respond proactively to rapid digitization and redesign jobs for an optimized and sustainable combination of human and automated work.
Mercer Work Design is an AI-driven digital platform to help you redesign jobs, workflows and projects. Through one streamlined tool, analyze the tasks and activities that underpin the workflow and determine a sustainable structure to support the ongoing growth and transformation of work.


Start with current tasks, map out existing roles and understand the current state of workflows


Platform linked into the Mercer Job Library and Skill Library


Develop a roadmap for a business case or implementation strategy
Designing for the future is made simple with Mercer’s proven methodology and innovative AI-driven digital platform in three streamlined steps.
Prepare for the future of work through Work Design


Diagnose your workforce
- Enter your jobs or tasks
- See where the biggest opportunities for redesign are within your organization


Deconstruct jobs
- The tool analyses the tasks and activities that underpin jobs and workflows
- Tasks that are best suited for automation/AI or other alternatives are automatically generated


Redeploy tasks
- Determine which task delivery can be enhanced through automation or other means including gig work, internal talent marketplaces, outsourcing, shared services and more, and understand the impact on your organization
- View and confirm the recommended time savings based on Mercer’s extensive market benchmark database


Reconstruct work
- Create new jobs and workflows based on the new work options
- Discover the skills that have been rendered obsolete, the ones increasing in demand and the new skills being demanded by your evolving business model.
Mercer Work Design: 2023 HR Tech Award winner
HR Tech has recognized Mercer Work Design as a 2023 award winner of Best Advance in Practical AI: solution that leverages AI, machine learning, robotic process automation, and/or natural language processing for practical impacts to people and the business in the category of Talent Analytics.