Employee engagement is a top concern for CEOs and HR leaders around the world.
Surprisingly, the Mercer Talent Trends study reports that executives are not getting the type of engagement information they find valuable. In order to build a thriving workforce, organizations – regardless of size - need to measure employee engagement levels in order to understand what’s working – and what’s not.
Employee engagement is a top concern for CEOs and HR leaders around the world. Surprisingly, the Mercer Talent Trends study reports that executives are not getting the type of engagement information they find valuable. In order to build a thriving workforce, organizations – regardless of size - need to measure employee engagement levels in order to understand what’s working – and what’s not.
Gain insight. Unlock potential.
Whether you are looking to understand how your employees feel about working remotely or their experience related to inclusion and belonging or something else entirely, a Mercer Engagement Snapshot Survey helps you measure employee engagement using a proven, research-driven model. Leveraging over 40 years of experience in employee research, this survey instrument is delivered online and uses a set of predefined dimensions and items to get at the validated drivers of engagement. All items are linked to our best in class global normative database, making for easy comparisons to benchmarks. And with results in as little as one month, quickly move from planning to action.
How employee engagement can drive performance
At a financial services company: Modest increases in employee attitudes were linked to $500 million in asset growth and $28 million in revenue due to increased customer satisfaction.
At a government contractor: Engineers’ overall satisfaction ratings explained 22% of the differences in site turnover rates.
In retail: Stores in the top tier of employee customer focus scores increased sales by 10% more than stores in the bottom tier.
Engagement Snapshot
Standard Engagement Snapshot Surveys include:
Planning, administration and reporting completed in as little as a month!
Preselected set of 52 closed questions and 2 open-comment questions based on the Mercer Dynamic Alignment Model (see illustration)
Validated measures of engagement, alignment, enablement and innovation to build a thriving workforce
Accessible from any device including mobile enabled smart phones, tablets, and computers. Kiosk and QR codes available
Surveys and reports available in 18+ languages
Real-time results and response-rate tracking, with demographic profiles
Benchmarking via Mercer’s robust normative database; country-level benchmarks now available
Dynamic, real-time interactive results dashboards with export capabilities in the language of your choice
One-hour consultant-led executive presentation of survey results and key action priorities
Action Planner available to help managers and leaders make improvements based on survey results.
Best Practices linked to the client's questionnaire and dynamically linked to Action Planner. Managers can see specific suggestions and make improvements.
Optional add-on: Add up to 5-10 additional questions from our benchmarking database
Why Does Employee Engagement Matter?
Employee performance (productivity and results) is the combination of individual talent (capability, likability, drive) and engagement (pride, motivation, commitment), meaning the best way to maximize talent is to ensure it is engaged talent. By measuring engagement, Mercer Engagement Snapshot Survey helps clients to identify the opportunities to improve the performance potential from their talent.
Dynamic Alignment Model
Serving as the framework for engagement survey question development, the Mercer Dynamic Alignment Model fosters high performance by aligning strategy, leadership, employees, and managers.
DEI Snapshot Survey
The DEI Snapshot Survey provides your organization an entry point into understanding employee experiences related to inclusion and belonging. Featuring a complete DEI question set and benchmarks, get the data you need to discern where your employees feel your organization is today and where progress may be needed.
Diversity, equity, and inclusion topics covered by the questions include:
Engagement
Treatment
Innovation
Leadership
Cut the data – both your results and the normative database benchmarks – by multiple demographic variables, including but not limited to:
Country
Gender
Ethnicity
Age
Disability
This pre-built survey tool can be launched with your employees in a matter of days and the dynamic, real-time interactive dashboard gives you the information you need immediately upon survey close.