Work Design, Global

Respond proactively to rapid digitization and redesign jobs for an optimized and sustainable combination of human and automated work.

Mercer Work Design is an AI-driven digital platform to help you redesign jobs, workflows and projects. Through one streamlined tool, analyze the tasks and activities that underpin the workflow and determine a sustainable structure to support the ongoing growth and transformation of work.

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Start with current tasks, map out existing roles and understand the current state of workflows

Platform linked into the Mercer Job Library and Skill Library

Develop a roadmap for a business case or implementation strategy

Designing for the future is made simple with Mercer’s proven methodology and innovative AI-driven digital platform in three streamlined steps.

Prepare for the future of work through Work Design

Diagnose your workforce

Enter your jobs or tasks
See where the biggest opportunities for redesign are within your organization

Deconstruct jobs

The tool analyses the tasks and activities that underpin jobs and workflows
Tasks that are best suited for automation/AI or other alternatives are automatically generated

Redeploy tasks

Determine which task delivery can be enhanced through automation or other means including gig work, internal talent marketplaces, outsourcing, shared services and more, and understand the impact on your organization
View and confirm the recommended time savings based on Mercer’s extensive market benchmark database

Reconstruct work

Create new jobs and workflows based on the new work options
Discover the skills that have been rendered obsolete, the ones increasing in demand and the new skills being demanded by your evolving business model.

Mercer Work Design: 2023 HR Tech Award winner

HR Tech has recognized Mercer Work Design as a 2023 award winner of Best Advance in Practical AI: solution that leverages AI, machine learning, robotic process automation, and/or natural language processing for practical impacts to people and the business in the category of Talent Analytics.

Get in touch with mercer's AI-driven digital platform work design to help you redesign jobs, workflows and projects. Tell us about your business needs including head office location and operating countries.