Respond proactively to new opportunities, and redesign jobs for an optimized and sustainable combination of human and automated work. Designing for the future is made simple with Mercer’s proven methodology and innovative AI-driven digital platform in three streamlined steps.
Designing an efficient operating system
1. Deconstruct jobs
Analyze the tasks and activities that underpin jobs and workflows.
- Identify tasks that are best suited for automation or redeployment to alternative talent.
2. Redeploy tasks
- Determine which task delivery can be enhanced through automation or other means including gig work, internal talent marketplaces, outsourcing, shared services (and more!), and understand the impact on your organization.
3. Reconstruct work
- Create new jobs and workflows based on the new work options.
- Discover the skills you need for more efficient and sustainable operation.
|Mercer Work Design: 2023 HR Tech Award winner
HR Tech has recognized Mercer Work Design as a 2023 award winner of Best Advance in Practical AI: solution that leverages AI, machine learning, robotic process automation, and/or natural language processing for practical impacts to people and the business in the category of Talent Analytics.
"With so many employers looking to adopt a skills-first approach, many of them are realizing that it's incredibly difficult to go beyond jobs to granular skills insights for decision-making purposes. To solve that, Mercer Work Design helps employers to deconstruct, analyze, and reconstruct jobs down to the fundamental skill level. Mercer's global expertise in workplace trends, skills and other areas makes this a tremendous offering for future-focused employers." - Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory